Privacy Policy

The privacy of the personal and financial information shared by our customers is of utmost importance to us. At no point in time, we shall share/disclose the financial information of our customers to any third party. However, we may share the personal information with our affiliates and other corporate entities or if required by law and legal processes.

We may share some or all of your personal information with another business entities should we (or our assets) plan to merge with, or be acquired by that business entity, or re-organization, amalgamation, restructuring of business, required by law, third party services (updated delivery and address information from our carriers or other third parties, which we use to correct our records and deliver your next purchase or communication more easily; account information, purchase or redemption information and page-view information from some merchants with which we operate co-branded businesses or for which we provide technical, fulfillment, advertising or other services;). It is understood that you have accepted/agreed to our privacy policy if you visit/register on our website. SpiceStyle gives you access to a broad range of information about your account and your interactions with SpiceStyle for the limited purpose of viewing and, in certain cases, updating that information. This list will change as our website evolves. When you update information, we usually keep a copy of the previous version for our records. If you have any concern about privacy or grievances at SpiceStyle, please write to us with a thorough description at Customer Care, SpiceJet Merchandising Pvt. Ltd., B1, Kalindi colony, New Delhi-110065, and we will try to resolve the issue for you.

Our business changes constantly and our privacy policy and the terms of sale will change also. We may e-mail periodic reminders of our notices and conditions, unless you have instructed us not to, but you should check our website frequently to see recent changes.

The information provided by you when you visit/register on our site includes:

  • Personal Information: name, gender, age, images, contact/ postal address, telephone, email id, nationality and content. This information may be used to send personalized emails and communication for advertising and promotion purposes. You may opt out of this feature but then you won’t be able to access all or part of our sites/apps (refer to Cookies policy). We might receive information about you from other sources and add it to our account information. By using or continuing to use the site you agree to our use of your information (including sensitive personal information) in accordance with this privacy policy.
  • Age: Use of SpiceStyle.com is available only to the people who can form legally binding contracts under Indian Contract Act, 1872. People who are "incompetent to contract" within the meaning of the Indian Contract Act, 1872 (for more information refer to http://chddistrictcourts.gov.in/THE%20INDIAN%20CONTRACT%20ACT.pdf ) including minors, un-discharged insolvents etc. are not eligible to access SpiceStyle.com. If you are a minor i.e. under the age of 18 years, you shall not register as a user of SpiceStyle.com. If you do wish to use our services, you can do so under the guidance of your legal guardian/transact through your legal guardian’s registered account.
  • Financial Information: Please be informed that SpiceStyle.com ensures the highest degree of data security, while encrypting as per the guidelines specified by Payment Cards Industry Data Security Standard (PCI DSS). For more information please click on https://www.pcisecuritystandards.org/pci_security/ . We reveal only the last four digits of your credit card numbers when confirming an order. Of course, we transmit the entire credit card number to the appropriate credit card company during order processing.
  • Account Information & Payment details: We maintain all your account history in an encrypted form on secure servers. However, please be informed that your transaction details may be preserved by SpiceStyle.com for tax or regulatory compliance purposes.
  • User login detail: Your usernames, passwords, email addresses, contacts, account including third-party accounts and other security-related information used by you in relation to our services.
  • Information shared by you: While at SpiceStyle.com we encourage a two-way communication and a close healthy relationship with the customers. Use of certain phrases and content is prohibited. Please take note of the following:
    1. Absurd or sexually explicit content
    2. Threats, negative/insulting content aimed at any individual/group/SpiceStyle.com
    3. Spam/fake profiles
    4. Use of the Spice forum for other activities like dating, sharing porn/sexually explicit content/terrorism promoting activities/political activities/advertising about customer’s own business/culturally sensitive content/hate speeches/self-harm content/violence

SpiceStyle.com Mobile App

We process your technical data when you download our App such as your IP-address, Device ID, Device contacts, Device accounts including third-party accounts and information about the manufacturer, model, and operating system of your mobile device. We use this data to enable us to deliver the functionalities of SpiceStyle.com, resolve technical difficulties, and provide you with the correct (prevent the transmission of spam, viruses and/or unlawful, defamatory, obscene or otherwise undesirable material or content) and most up to date version of SpiceStyle.com.

Please be informed that we may use the encrypted data and your personal information for the purpose of collecting user data, analysis of the customer’s buying trends, for mapping out the customer behavior so as to better plan the promotional and sales activities. Cookies as collected on the website and app may be used to analyse the user traffic and user preferences. Please note that we may use this information in order to serve you and your needs better. As secure as the encryption can be, there is always a slight chance of lapse due to technical glitches. However, we try our level best that no such breaches occur from SpiceStyle.com’s end.

Examples of the information we collect and analyse include: the Internet protocol (IP) address used to connect your computer/mobile to the Internet; login; e-mail address; password; computer and connection information such as browser type and version; operating system and platform; purchase history, which we sometimes aggregate with similar information from other customers to create features such as Best Sellers; the full Uniform Resource Locators (URL) click stream to, through and from our website (including date and time); cookie number; products you viewed or searched for; and any phone number used to call our [.] customer service number. We may also use browser data such as cookies, Flash cookies (also known as Flash Local Shared Objects), or similar data on certain parts of our website for fraud prevention and other purposes. During some visits we may use software tools such as JavaScript to measure and collect session information, including page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page.